Privacy Policy
Welcome to QUANT SMM. We respect your privacy and are committed to protecting your personal information. By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following information from users:
- Full Name
- Username
- Email Address
- WhatsApp Number
- Transaction Information
- Order History
- IP Address
- Browser and Device Information
This information helps us provide services, process orders and improve user experience.
2. Account Information
When you create an account on QUANT SMM, we store the information provided during registration. Users are responsible for maintaining the confidentiality of their login credentials.
Sharing accounts with third parties is not recommended and may result in account restrictions.
3. Payment Information
Payments made through supported payment methods may be verified manually or automatically.
We do not store sensitive banking information such as ATM PINs, UPI PINs, card CVV numbers or internet banking passwords.
Transaction IDs, screenshots and payment references may be stored for verification and fraud prevention purposes.
4. How We Use Your Information
Your information may be used for:
- Processing orders
- Managing your account
- Providing customer support
- Fraud prevention
- Payment verification
- Service improvements
- Security monitoring
- Platform analytics
5. Third-Party Service Providers
QUANT SMM may utilize third-party providers to fulfill social media services.
For service delivery, limited information such as links, usernames and order details may be transmitted to providers.
We only share information necessary for completing the requested service.
6. Cookies Policy
Cookies may be used to:
- Remember login sessions
- Improve website performance
- Store user preferences
- Analyze visitor behavior
Users may disable cookies through browser settings, although certain features may not function properly.
7. Data Security
We implement reasonable security measures to protect user information from unauthorized access, misuse or disclosure.
However, no online system can guarantee absolute security.
Users are responsible for protecting their own account credentials.
8. Service Usage Policy
Users must use QUANT SMM services responsibly and in compliance with applicable laws and platform policies.
The following activities are prohibited:
- Fraudulent transactions
- Chargebacks
- Fake payment proofs
- Abusive behavior
- Illegal activities
- Unauthorized access attempts
9. Refund Policy
Refunds are credited to account balance only.
Completed orders are generally non-refundable.
Refund eligibility depends on provider status, service type and platform policies.
Refunds are not sent to bank accounts, UPI accounts or payment wallets.
10. Refill Policy
Refill requests are available only for services that explicitly support refills.
Users must not:
- Change usernames
- Make profiles private
- Delete content related to the order
during the refill period.
11. Cancellation Policy
Order cancellation depends on provider availability.
Not all services support cancellation.
Submitting a cancellation request does not guarantee cancellation approval.
12. API Users
API access is provided for approved users.
Users must keep API keys confidential.
Abuse of API systems may result in immediate suspension.
13. Account Suspension
Accounts may be suspended or terminated for:
- Chargebacks
- Payment fraud
- System abuse
- Harassment of staff
- API abuse
- Repeated violations of platform policies
14. Limitation of Liability
QUANT SMM shall not be liable for losses resulting from:
- Platform updates
- Third-party provider issues
- Social network algorithm changes
- Service interruptions
- User mistakes
15. Policy Updates
QUANT SMM reserves the right to modify this Privacy Policy at any time without prior notice.
Users are encouraged to review this page periodically.
16. Contact Information
If you have any questions regarding this Privacy Policy, please contact QUANT SMM Support through our Contact page or support ticket system.
By using QUANT SMM, you agree to this Privacy Policy and all related platform policies.